![]() The moment we pulled up we began to realize the mistake we made. This place was nothing like what the pictures or description implied. My girlfriend and I booked a room here online based on the overall rating and the pictures made it look clean. I highly, HIGHLY, advise going to another hotel in the area. The killer issue - The hair dryer in the bathroom was broken and actually spewed sparks when turned on. Road noise was coming from the poorly sealed door, jamming the door closed helped. A trip to the ACE hardware and we had some security. The first day we drove to Wal-Mart and bought sheets, towels, and disinfectant so we wouldn't have to use the ones provided and could clean the room. Only reason we stayed is they allow dogs. Guest are not the Quality Control for your properties. The condition of the rooms and facility should be known by the owner, and not require guest to try and contact him over the phone. The owner comments are all the same and invalid. ![]() No problems, except the loud talking on their phone as they smoked outside their rooms, and occasional loud cars. Be prepared - the county pays to house homeless families in this motel. Hilton Tulum Riviera Maya All-Inclusive ResortÄon't Believe the Positive Reviews First comment - Nobody is in the office after hours.Hotels near Tsunami Beach Company Gift Boutique.Hotels near Thunderbird Mountain Trading Company. ![]()
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